Front Desk Receptionist

The Opportunity

Front Desk Receptionist – Plantation, FL (onsite)

Pay starting at $18.00 per hour

Bass Underwriters, Inc. is seeking an Office Services Associate to join our headquarters team located in Plantation, Florida. This role provides office services assistance to the company, office services team, and the department manager. Reception and mail duties include assisting with the notices of cancellations, answering incoming calls, posting all mail daily, and assisting the office manager with corporate events. The ideal candidate for this role will be bilingual (English/Spanish), highly organized with excellent communication skills and the ability to multitask. 

Benefits of Joining Our Team:

• Paid Time Off
• 10 Paid Holidays
• 401(k) with company match up
• Medical, Dental, & Vision insurance
• Supplemental benefits including company paid long-term disability and life insurance.

Responsibilities include:

• Answers incoming telephone calls; determines purpose of calls and forward to appropriate personnel department
• Retrieves messages from voice mail and forwards to appropriate personnel
• Answers questions about organization and provides callers with address, directions, and other information
• Creates visitor signs, welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
• Receives and routes mail including digital document filing and document distribution
• Assists with the process of Direct Notices of Cancellations and Non-Renewal System
• Assists with all mail daily including FedEx packages and shipments
• Ordering and inventory of all promotional needs and supplies
• Foster positive relations with customers and vendors
• Assist the office manager with all corporate events internally and externally, to include the annual Goal Planning Meeting and the Corporate Christmas Party
• Assist the office manager where needed as they coordinate preventative maintenance of facility, requisition of supplies and other clerical services for 18 locations nationwide
• Possess superior communication skills in order to communicate with the wide range of internal and external participants
• Department back-up when employees are out of office
• Additional duties as requested by the Office Manager

Job Requirements:

• Two years of office experience required
• Associate degree or higher is a plus but not required
• Bilingual in English & Spanish
• Strong organization skills and the ability to prioritize multiple priorities
• Problem analysis and resolution
• Strong customer orientation, excellent interpersonal and communication skills
• Team player with a commitment to company values

Who We Are

Bass Underwriters, Inc. is a leading Managing General Agency for commercial property and casualty insurance. We focus on risks that fit outside the box and play a pivotal role between agents and insurance carriers. Our relationships are driven by our commitment to our independent agents, and that translates into every team here are Bass Underwriters.